Canberra’s leading property management for investors and landlords

Managing a rental property in Canberra should not feel like a second job. At Hayman Partners, our property management team looks after your investment as if it were our own, combining disciplined processes with genuine, personal service.

Whether you own one property or a growing portfolio, we focus on protecting your asset, minimising vacancy and giving you clear, confident advice at every step.

Why landlords choose Hayman Partners

Focus on long term results, not quick wins

We do not treat your investment as a listing on a board. Our goal is to secure the right tenant, at the right rent, for the longest suitable term. That means careful tenant selection, realistic pricing advice and proactive lease management.

Strong arrears and risk management

You should not have to chase rent or worry about compliance. Our team uses structured arrears processes, clear communication with tenants and up to date knowledge of ACT tenancy requirements to reduce avoidable risk and stress for you.

Minimising vacancy and downtime

Every week your property sits vacant costs you money. We plan advertising, open homes, tenant screening and lease renewals to minimise gaps between tenancies, supported by accurate rental appraisals based on real local data.

Local Canberra knowledge

Our team lives and works in Canberra. We understand the rental demand in each suburb, from inner city apartments to family homes in Woden, Weston Creek, Tuggeranong, Belconnen and the Inner North and South. That local knowledge feeds into pricing, marketing and tenant selection.

Clear communication and consistency

You will know what is happening with your property. We keep you informed at key stages, return calls and emails promptly and provide straightforward advice, not jargon. Many of our landlords have been with us for years because they value that reliability.

How to choose the best rental agency in Canberra

Not all property managers work in the same way. When you are comparing agencies, it helps to look beyond the headline fee.

What good property management looks like

A strong Canberra property management team will:

• Provide realistic rental advice based on current local conditions

• Present your property professionally to attract quality tenants

• Run thorough tenant checks and reference verification

• Have clear arrears and inspection processes

• Keep you informed without you having to chase updates

• Understand ACT legislation and current standards for landlords and tenants

Questions to ask any agency

When you speak with potential property managers, consider asking:

• Who will be my day to day contact, and how many properties do they manage?

• How do you screen tenants and assess applications?

• How often do you conduct routine inspections and how are reports delivered?

• How do you handle rent arrears and tenancy issues?

• What is your process when a lease is approaching expiry?

Their answers will tell you as much as their marketing.

Common mistakes landlords make

Some landlords choose an agent based only on the lowest fee or the highest suggested rent. Both can cost more in the long run if they lead to poor tenant selection, higher vacancy or unmanaged issues. A balanced view of service, experience, communication and value usually leads to better outcomes.

Our Canberra property management services

We offer a full service property management program tailored to residential investors in Canberra.

Leasing and tenant selection

• Rental appraisal and pricing strategy for the current market

• Marketing and advertising across major property portals and existing tenant databases

• Professional photography and property presentation guidance

• Open homes and private inspections with prompt feedback

• Thorough tenancy application assessment, including references and affordability checks

• Lease preparation and signing in line with ACT requirements

Routine inspections and maintenance

• Regular routine inspections with written reports and photos

• Clear communication on required repairs or upgrades

• Coordination of trusted local trades and suppliers

• Monitoring of tenant care and early identification of issues

• End of tenancy inspections and fair wear and tear assessment

Rent collection and arrears management

• Efficient rent collection and receipting

• Structured arrears procedures and follow up

• Early communication with tenants if issues arise

• Transparent reporting to you on any concerns or actions taken

Compliance and ACT tenancy requirements

The ACT Residential Tenancies Act 1997 and related regulations set out the rights and responsibilities of both landlords and tenants. Our team stays informed about current requirements and standard documentation so your tenancy can be managed in line with applicable rules and timeframes.

We are not a law firm and cannot provide legal advice, however we do work within the relevant ACT framework and can guide you on when specialist advice may be appropriate.

Reporting and financial management

• Regular statements showing income and approved expenses

• End of financial year reporting for your tax preparation

• Transparent record keeping and document storage

Support for multi property and out of area investors

If you own more than one property, or live outside Canberra, we can structure our communication and reporting to suit you. Many of our clients are interstate or overseas and rely on us to be their eyes and ears on the ground.

Results and feedback from Canberra landlords

We work to earn long term relationships, not one off transactions. Landlords choose to stay with Hayman Partners because they value:

• Consistent rent collection and active arrears management

• Thoughtful tenant selection that prioritises reliability

• Low avoidable vacancy where the market allows

• Honest advice on when to review rent or improve the property

• A single, accountable team to speak with

Across online reviews and direct feedback, landlords regularly highlight our communication, professionalism and local knowledge. Hayman Partners has also been recognised in industry awards and by platforms such as RateMyAgent and REIACT, reflecting our commitment to service and results.

If you would like to see more detailed performance data, our team can walk you through recent leasing results and examples that match your type of property and suburb.

Fees and value

Property management fees in Canberra vary by agency and service level. At Hayman Partners, we structure our fees to be transparent and aligned with the work involved in properly managing your property.

We focus on:

• Protecting the condition and value of your asset

• Minimising income loss through vacancy and arrears

• Saving you time by handling day to day tenant and maintenance issues

• Reducing the risk of problems escalating due to inattention

We do not promise the cheapest fee in the market, and we do not make guarantees about specific returns or timelines. Instead, we work to deliver consistent, professional management that supports your long term investment goals.

If you would like a detailed breakdown of fees for your situation, our team can provide a clear schedule and talk through what is included.

FAQs: Canberra rental agencies and property management

Who is the best rental agency in Canberra for long term investors?
The right agency depends on your goals, property type and expectations. Investors often look for an agency with strong local knowledge, clear communication and proven arrears and vacancy management, rather than just the lowest fee. Hayman Partners focuses on long term relationships with landlords who value that approach.

How much do property management fees cost in Canberra?
Fees vary depending on the agency and the services included. Most Canberra property managers charge a management fee as a percentage of rent, plus leasing and ancillary fees. The important question is what you receive in return, including tenant selection, inspections, reporting and day to day support.

What should I look for in a Canberra property manager?
Look for experience with your type of property, a manageable number of properties per manager, clear processes for inspections and arrears, and a communication style that suits you. Ask for examples of how they have handled real issues, not just their standard brochure.

Can Hayman Partners help if I am currently with another property manager?
Yes. Many landlords transfer their property to us from another agency. We can guide you through the process, including checking your current management agreement and timing a smooth handover so your tenant and rental income are not disrupted.

How often will you inspect my property?
Routine inspection frequency is guided by legislation and practical management needs. We will provide you with an inspection schedule for your property and send written reports after each visit.

What areas of Canberra do you service?
We manage residential rental properties across Canberra, including the Inner North, Inner South, Woden, Weston Creek, Tuggeranong, Belconnen and selected surrounding areas. If you are unsure whether your property is within our service area, please contact us.

Can you help me understand my obligations as a landlord in the ACT?
We can explain general responsibilities and processes and provide information based on current ACT requirements. For complex situations or where legal interpretation is needed, we will recommend you obtain independent legal advice.

Ready to talk about your rental property?

If you are considering leasing your property or reviewing your current manager, we would be happy to discuss your options.

• Request a free rental appraisal for your Canberra property

• Book a call with our property management team to talk through your situation

• Ask for a copy of our detailed landlord information pack

Contact Hayman Partners today and let our Canberra property management team help you make the most of your investment, with the confidence that comes from having a trusted local partner on your side.