Working together for you
In almost every aspect of life, finding the right partner changes everything. Leasing your home is no exception. It’s important to choose a property manager you feel comfortable with, someone you can trust and communicate with easily.
That’s where our partnership approach comes in. Rather than rushing in, we take the time to get to know you, right up front. By listening closely, we gain a deep understanding of your needs, personal situation and expectations. We use this understanding to tailor a strategy to maximise the value you gain from your investment property.
One team, one focus.
The property management team at Hayman Partners is structured to ensure we meet your highest expectations. Our focus is to provide you with consistently outstanding service during the management of your property. We’ll always do our utmost to ensure the leasing process is as efficient and stress-free as possible.
BUSINESS DEVELOPMENT MANAGER
Our business development manager has the knowledge to advise you on current market conditions, industry best-practise and benefits that will ensure your returns are well-placed to meet your investment goals. With a thorough understanding of the Canberra rental property market our BDM is a leader in the industry and can help you with your investment by providing an assurance of genuine expertise based on what will work best for your individual situation.
Unlike some agencies, our portfolio managers are genuine career property management experts. With a complete understanding of the relevant legislation applicable to your investment, they work hard to promote a smooth and simple tenancy. Our portfolio managers also make themselves available to assist you throughout the leasing process.
We understand extended vacancies are a big concern for our clients. To minimise this risk, we have dedicated leasing consultants specialising in matching the right tenants with the right properties. Our properties are exhibited six days a week and we have the market knowledge (and technology) to quickly cross-match prospective tenants with newly available properties. This allows us to generate a higher volume of quality applications for our clients to choose from and assist in reducing vacancy risks for our owners.
All portfolio managers and leasing consultants at Hayman Partners are directly supported by a dedicated team of administrators. Focused on ensuring our paperwork, agreements, and advertisements are always of the highest quality, they allow your portfolio manager to focus more time on you and your investment.
To bring you the very best results, our property management team receives support from team leaders. Whilst not all agencies are prepared to provide such a service, it’s something we’re very proud of at Hayman Partners. Our structure means, when you choose us to lease and manage your property, our most experienced people are working on your behalf.
The 4-stage tenanting process
1 ESTABLISHING THE WORTH OF YOUR HOME
When leasing your home, it’s essential to have a good understanding of what it’s actually worth. If you set your rent too high, tenants may not come to view. However, if you price too low you may fall short of the result you deserve. To help you set the right price, our team will conduct a detailed market analysis which includes current homes on the rental market, recently leased homes and the demographic of tenants attending open homes in your area. Ultimately, this process will decide the market price.
2 EXHIBITING YOUR HOME
Our leasing consultant will personally exhibit your home to prospective tenants. We’ll either conduct private exhibitions or open homes, and are available six days a week. We’ll communicate directly with either yourself, or your vacating tenants, to arrange a suitable schedule. Rest assured, we value your homes security and will never provide keys to prospective tenants.
3 SELECTING APPLICANTS
We understand every client has an ‘ideal tenant’ for their home. We’ll always provide you with the information you need to make the right choice. Applicants undergo a vigorous reference checking process prior to consideration. Only then are they passed to you for final selection. Your tenancy, your choice!
4 SIGNING THE AGREEMENT
Once you’ve approved a tenant, we’ll arrange for a tenancy agreement to be signed securing the home for your tenant, and the tenant for you. Your portfolio manager will then send a copy of the agreement to you for your records and upload to your portal.