We understand that leasing your home is a big decision. Whether it’s your family home, your first investment property or your fifth, our focus is making the entire experience as smooth as possible. Here is what leasing with us looks like—from a new landlord to a new tenant.
Our people are one of our main differentiating factors, so before we partner with you, we ensure they are right for us. Our clients expect an exceptional team, so we ensure every team member is.
Our property management team is structured to ensure an efficient, consistent and stress-free process. That is why you will find a person for your every need.
Our BDM, Emily Antill is our source of market conditions and industry best-practice knowledge. She ensures your property is best placed to meet your investment goals.
Annette Clarke, our leasing consultant matches the right tenants with the right properties. Through our 24-hour tenant enquiry system, local market knowledge and six-day-a-week availability, she can quickly cross-match prospective tenants with newly available properties, reducing your property’s risk of vacancy.
From tenants and landlords to our dedicated trades, our portfolio managers establish and maintain professionalism in your property and are committed to transparent and concise communication, ensuring our landlords can access our property managers’ work mobile and 24/7 management portal.
Behind every great property management team is a great administrator, Linda James ensures our team has time for you and your property.
Our team develops an in-depth understanding of your property through detailed market analysis—covering the current rental landscape, recently rented homes and the demographic of tenants attending open homes in the area. Our team ensures you can make informed choices as a landlord.
An important step is conducting private exhibitions or open homes—both have their advantages. As these can occur six days a week, our leasing consultant liaises with you or your vacating tenants to organise the best times.
One of the most important decisions is selecting the right tenant. We know you might have an ‘ideal tenant’ in mind, so before we provide you with a short list of applicants for final selection, we undertake rigorous reference checks for each potential tenant. Our software digitally profiles every applicant to ensure the information provided is accurate.
Once a tenant is approved, we begin arranging the tenancy agreement. This is crucial to securing the home for your tenant and yourself. For an efficient and a smooth process, the lease transaction is all completed online.
We continue to ensure that every part of your leasing journey is a success. Our portfolio managers keep communication lines open. They are available via email or phone five days a week and update you at every step. Our team manages your property by conducting vigilant routine inspections and arranging preventative maintenance if required—occurring as often as the legislation allows. We empower our landlords by providing a bird’s-eye view over their investment with 24-hour access to their property management portal, monthly and end-of-financial year statements, choice of fund remittance frequency and redirection of your bills.
If you are interested in discovering the Hayman Partners difference, please get in touch with Emily Antill on 0402 076 320 or emily@haymanpartners.com.au.